Skip to content
AI chat for your business

Answer customer
questions when
your team is away.

Build an agent from your website and documents. Test its answers, then add it to your website. Collect the details your team needs to follow up.

Test answers from your content before you publish.

Example conversation

01Add your business information

Example business content: We repair leaking taps and blocked drains in Brookfield and Lakeview. Call our office to request service.

02Answer a customer question

Example conversation: A visitor asks whether leaking taps are repaired in Lakeview. The answer confirms the service area and asks them to call the office to request service and describe the leak.
WEBSITE CHAT AND LEAD CAPTURE Answers from your content Chat in your brand Leads with context
Business knowledge

Answer questions from your business content.

Answer questions about your services, hours, and policies using the information you provide. Test the answers before publishing.

Keep your information up to date.

Bring your pages, documents, and FAQs together. Update your sources as your business changes.

  • Services and pricing
  • Common customer questions
  • Getting started
Your website chat

Match the chat to your website.

Choose your chat’s colors and greeting, then check the preview.

Example chat appearance

01Choose your chat colors

ChatMob appearance settings with emerald primary color #0A7956 and visitor message color #126347.

02Check the branded preview

Example Lakeview Plumbing chat preview with an emerald header and greeting: Hi! Ask us about our services and service area.
From your content to your customers

Build, test
and launch.

01

Add your business information.

Add your website, files, and FAQs. Give your agent the details your customers actually need.

02

Set the appearance and instructions.

Set your tone and style. Test your agent with real questions and refine its answers before launch.

03

Connect your website.

Add the chat to your website. Review conversations and leads, then use what you learn to improve it.

Explore ChatMob for your industry
Before you start

Questions about ChatMob

Need help with your setup?
Talk to our team.

Build your first agent

Build a chat agent from your business content.

Compare plans, add your business content, and build an agent you can test before you publish.